Privacy Policy

SOFTWARESTORIES Ltd. is a UK-registered company headquartered in London, providing software and AI development services to clients worldwide.

For any data protection queries, contact us at hello@softwarestories.co.uk.

We collect information you provide directly — for example when you fill in the contact form, book a consultation, or correspond with us by email. This typically includes your name, email address, company, and the message you send.

We also collect limited technical information automatically, such as IP address, browser type, device type, referring URL, and pages viewed, in aggregate, to operate and improve the site.

We use your information to respond to enquiries, send proposals, deliver services we have agreed to provide, maintain the security of our website, and comply with our legal obligations.

We do not sell your personal data. We do not use your data to train third-party AI models.

We rely on the following lawful bases under UK GDPR: legitimate interests (responding to enquiries and operating the site), contract (delivering work we have agreed to), and consent (where required, such as marketing communications you have opted into).

We share information only with carefully selected processors that help us run our business — for example our email provider, analytics provider, and cloud hosting providers. Each processor is bound by a written data processing agreement.

We may disclose information where required by law, regulation, or to protect our legal rights.

Some of our processors operate outside the UK. Where this is the case we ensure appropriate safeguards are in place, including UK International Data Transfer Agreements and the EU Standard Contractual Clauses where relevant.

We keep enquiry data for up to 24 months after our last contact, and contractual records for as long as required to meet our legal and tax obligations (typically seven years).

You have the right to access your personal data, request correction or deletion, object to processing, restrict processing, and request portability. To exercise any of these rights, email us at hello@softwarestories.co.uk. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

We use a minimal set of strictly necessary cookies to operate the site. Where we use any optional analytics, we will request your consent first via a cookie banner.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date last updated.